Three 3G shutdown paves the way for the future

Network mast at sunset

Press Office,

23 years and six months after it first came online, Three UK has successfully retired its namesake 3G network. The shutdown, years in the planning, finally took place on the morning of 27 November 2025.

By retiring 3G, VodafoneThree– the company recently created from the merger of Three UK and Vodafone UK – is able to reuse those radio frequencies for 4G and 5G services instead. These newer technologies are faster, more reliable, can serve greater numbers of customers and also use far less energy.

The shutdown of Three’s 3G networks has been years in the making, predating its merger with Vodafone UK. A targeted campaign was mounted to reach, inform and assist the minority of Three customers who were still using 3G-only devices.

Of Three’s 16,000 network masts, only 3,000 were 3G-only. These were not only upgraded to 4G and 5G; the software of many were also upgraded with Multi-Operator Core Network technology. This enables Vodafone customers to use their signal – a key initial phase of VodafoneThree’s plan to build the UK’s best network.

All this work was methodically undertaken in tandem with changes to Three’s core network. This ensured, for example, that there was no disruption in service for customers of MVNOs (Mobile Virtual Network Operators) that use Three’s network (such as SMARTY) or for foreign visitors to the UK roaming on Three’s network.

The shutdown of Three UK’s 3G network follows Vodafone’s retirement of its 3G network in 2024.

About VodafoneThree

VodafoneThree is the UK's largest mobile network operator serving the fixed and mobile market, formed following the merger of Vodafone UK and Three UK in June 2025.

Through an unprecedented £11 billion investment, VodafoneThree will build the UK's best network. The network will deliver reliable, quality connectivity to all nations and regions, creating as many as 13,000 jobs and laying a digital foundation for the country's growth ambitions. VodafoneThree is the only mobile network operator with a fully funded, regulated and guaranteed network build plan, reaching 99% 5G Standalone population coverage by 2030 and 99.96% by 2034. From big cities to small towns, and everywhere in between, the company's mission is to build the UK's best network.

VodafoneThree is a private company, 51% owned by Vodafone and 49% owned by CK Hutchison Holdings. It encompasses all businesses and assets, including Vodafone UK, Three UK, VOXI Mobile, SMARTY and Talkmobile.

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